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Item support includes:
Availability of the author to answer questions
Answering technical questions about item’s features
Assistance with reported bugs and issues
However, item support does not include:
Help with included 3rd party assets
What is live support?
Live support is included with all Agency and Enterprise packages and is available via either live chat or callback. Where a ticket can't be resolved in-ticket, the issue will be escalated to live support with one of our developers.
What happens when my license expires?
If you purchase an annual license, you'll have access to support and updates for 1 year. After that time if you'd like to continue to receive updates and access to support you can simply renew your license. If you choose not to renew your license, no problem, you can continue to use any theme versions you've already downloaded forever.
What version of WordPress do I need?
All of our themes work with all versions of WordPress since v4.0. We also recommend using at least PHP v5.6 to ensure your site runs as smoothly and securely as possible
Will Pro WhatsApp CMS work on my website?
Certainly! As long as you're using WordPress to power your website, you can use our WhatsApp CMS.